SymphonyAI Enterprise IT is now SummitAI
The Enterprise IT business you knew as SymphonyAI is now SummitAI.
SymphonyAI Enterprise IT has transitioned to SummitAI, an independent company focused on transforming enterprise IT with autonomous service management, intelligent asset management, IT operations management and security solutions.
If you’re looking for SymphonyAI ITSM, SymphonyAI Enterprise IT, SymphonyAI Service Management, SymphonyAI IT Asset Management or SymphonyAI Agentic AI, you’re in the right place.
The products, capabilities and expertise you knew from SymphonyAI Enterprise IT now continue under the SummitAI brand—with a broader vision for AI-native and autonomous enterprise IT.
What happened to SymphonyAI ITSM?
SymphonyAI Enterprise IT is now SummitAI. The Enterprise IT business has transitioned to an independent company, with its products, technology and expertise continuing under the SummitAI brand.
Here’s how the products you may know map to SummitAI today:
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SummitAI IT Service Management
SummitAI IT Service Management (ITSM) takes service management beyond ticket handling. AI understands intent, context, history and resolution patterns to help teams resolve issues faster, automate routine requests and deliver more intelligent employee experiences.
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SummitAI IT Operations Management
SummitAI IT Operations Management (ITOM) helps teams detect signals, understand relationships and act before issues become business-impacting incidents. Agentic AI and automation can investigate, orchestrate and remediate across the IT environment.
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SummitAI IT Asset Management
Get a connected view of your technology assets across their lifecycle—from acquisition and ownership to utilization, cost, compliance and retirement. SummitAI brings asset intelligence together with service and operational context to help organizations make better technology decisions.
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SummitAI Security & Data Protection
SummitAI Security & Data Protection helps organizations protect sensitive information and data assets against accidental disclosure, malicious theft and data exfiltration.
Explore Security & Data ProtectionLooking for SymphonyAI ITSM?
If you arrived here searching for SymphonyAI ITSM, SymphonyAI Enterprise IT, SymphonyAI IT Service Management, SymphonyAI ITAM or SymphonyAI Asset Management, you’ve reached the new home of the Enterprise IT business.
SummitAI is the independent company behind the Enterprise IT business formerly operated as SymphonyAI Enterprise IT.
The products and capabilities continue under the SummitAI brand, with an expanded vision spanning ITSM, ITAM, ITOM, Agentic AI and Security.
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What this means for our customers
A stronger, more focused company
As an independent company, SummitAI can move faster, invest more deeply in its technology and focus entirely on helping enterprises transform IT. The product and leadership expertise behind the Enterprise IT business continues, with a clear focus on accelerating innovation.
A broader AI-native platform
SummitAI builds on its established ITSM and ITAM capabilities while expanding into IT Operations Management, Security and Agentic AI—bringing more of the enterprise IT environment together on a common intelligent platform.
Continuity you can count on
Your existing products, services, relationships and support continue as part of SummitAI. The team and expertise you know remain focused on helping you get value from your SummitAI solutions.
From IT Service Management to Autonomous IT
IT environments are becoming too complex to manage through disconnected tools, manual workflows and human intervention at every step. SummitAI brings together service, assets, operations and security with the intelligence to understand how they connect, reason across context and act on what matters.
Powered by Agentic AI and built on the SummitAI Apex platform, SummitAI is helping enterprises move beyond managing individual IT processes toward orchestrating—and increasingly autonomizing—their IT operations.
Frequently Asked Questions
Is SymphonyAI ITSM now SummitAI?
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What happened to SymphonyAI Enterprise IT?
Is SummitAI the same product as SymphonyAI ITSM?
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What is SummitAI?
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Where can I find SymphonyAI ITSM?
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Where can I find SymphonyAI IT Asset Management?
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Welcome to SummitAI
The future of enterprise IT is autonomous.
Discover how SummitAI is helping enterprises move beyond traditional ITSM with AI that understands, reasons and acts.